Privacy Policy
Effective Date: March 11, 2025
The Resilient Bloom ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you request a consultation, schedule an appointment, or contact us, we may collect your name, email address, phone number, and any other details you provide.
Non-Personal Information: Our website may automatically collect certain data, such as your IP address, browser type, and pages visited, to improve site performance.
Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
To respond to inquiries and schedule appointments.
To provide services and resources relevant to your needs.
To improve website functionality and user experience.
To comply with legal and ethical obligations.
3. How We Protect Your Information
We take reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
4. Third-Party Services
We may use third-party services (e.g., client portals, payment processors) to facilitate scheduling and payments. These services have their own privacy policies, and we encourage you to review them.
5. Your Rights and Choices
You have the right to:
Request access to or correction of your personal information.
Opt out of receiving marketing communications.
Request the deletion of your personal data, subject to legal and ethical obligations.
6. Confidentiality & HIPAA Compliance
If you are a client, your information is protected under HIPAA (Health Insurance Portability and Accountability Act). Any information shared through our website does not establish a therapist-client relationship and should not be considered confidential until an agreement for services is in place.
7. Emergency Situations
If you share information suggesting immediate danger to yourself or others, we may be legally required to report it to appropriate authorities.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
The Resilient Bloom
info@theresilientbloom.com
980-206-3384
Messaging Terms & Conditions:
By contacting us as a current or prospective client, you agree to receive informational messages (appointment reminders, account notifications, etc.) from The Resilient Bloom. You understand that you can text us STOP at any time to opt out of receiving SMS text messages from us. You can text us HELP at any time to receive help. You understand that the messaging frequency may vary. Messaging & data rates may apply. Your mobile information will not be shared with any third parties/affiliates for marketing/promotional purposes. All policies are followed as per CTIA guidelines 5.2.1. At any time if you want your information to be removed, you can contact us via email at info@theresilientbloom.com